Return & Refund Policy

At ElixLabs, your satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns

• Returns are accepted within 14 days of delivery.

• Items must be unused, in their original packaging, and in resalable condition.

• To initiate a return, please contact us at elixlabsbusiness@gmail.com before sending any items back.

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.

Exchanges

We do not offer direct exchanges. If you want a different item, please return your current item and place a new order.

Non-returnable Items

• Gift cards

• Sale or final clearance items